Billing & Invoices

Your Core HR billing overview

Core HR Solutions invoices your organisation for your HR support package and any approved Add-On services. Invoices are issued via Square under Core HR Solutions Pty Ltd (ABN 48 692 747 729) to your nominated billing contact.

Standard terms: 14-day payment terms for packages. Add-On services are payable upfront before work begins, as set out in your CSA.

Billing enquiries can be emailed to
info@corehrsolution.com.au .

Monthly package invoices

Packages are billed monthly in advance via Square and emailed directly to your billing contact.

• Invoice issued via Square with secure payment link.
• Payment due within 14 days of issue date.
• Packages cover hours & inclusions in your CSA.
• Extra work beyond package hours may be quoted as an Add-On.

Add-On services & extras

Add-On services (investigations, HR projects, training, custom policies, extra advisory hours) are invoiced separately.

• Add-Ons are payable upfront before work begins.
• Most Add-Ons are non-refundable as set out in the CSA.
• A written scope and fee is confirmed before you approve the work.

See full Add-On options on the Add-On Services page in this client portal.

Update billing contact & details

Notify Core HR if your organisation changes billing emails, finance contacts, ABN or legal entity details so invoices are issued correctly and on time.

• Update billing contact name & email.
• Advise new ABN or legal entity.
• Let us know if purchase orders are required.

Square accepted payments

Square supports secure online payment methods, including:

• Visa / Mastercard
• American Express
• Apple Pay & Google Pay (where enabled)
• Secure online checkout via Square

How to download invoices

You can download a PDF copy of any invoice directly from the Square email:

• Open the Square invoice email.
• Click “View invoice”.
• Select “Download PDF”.
• Save or forward to your finance team.