Client portal
Starter plan – active

Your Core HR Package

This page summarises what is included in your Core HR Starter package, how to request support, and which services are available as add-ons. Refer to your Client Service Agreement (CSA) for pricing and full commercial terms.

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Your package

Starter plan overview

Essential HR advisory support for small NDIS providers who want clear guidance without complexity. Starter is designed to help you manage day-to-day HR matters and stay aligned with Fair Work and NDIS workforce obligations.

  • Guidance on performance & conduct issues (low to moderate risk).
  • Advice on contracts, letters and HR processes.
  • Email/phone support with clear next steps.
Submit a HR request
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Included · Advisory

Day-to-day HR support

Use Starter support for everyday HR queries – performance conversations, conduct guidance, contract questions, basic letters and general HR advice for managers.

If a matter becomes high-risk or requires a formal process (e.g. serious misconduct or investigation), we’ll advise you on the best next step and whether a scoped add-on is required.

Contact your HR advisor
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Resources

Policies & templates

🔒 Available on Professional+
Upgrade your plan to unlock Core HR’s 7 Essential Policy Suite and access to the HR Templates Library (45+).

🔒 Upgrade to unlock policy suites and templates.
Upgrade your plan
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Add-ons

Add-On services

Explore optional packs such as investigations, policy packs, HR projects and extra advisory.

🔒 Quoted and unlocked per agreement.
View add-ons
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Accounts

Billing & invoices

View invoices, payment information and how to submit a billing query.

🔒 Admin page.
Open billing
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Legal

Terms & policies

Access your CSA, portal terms, and privacy information.

🔒 Admin page.
View terms